Privacy Policy

Privacy Policy

Introduction

Welcome to https://cheap-squirrel-proof-bird-feeders.feedersandmore.co.uk! We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from our website visitors and users.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://cheap-squirrel-proof-bird-feeders.feedersandmore.co.uk.
  • Any mobile applications or services associated with our brand.
  • Online forms and surveys we use for user engagement.
  • Social media platforms where we interact with customers (each governed by their respective privacy policies).

Processing Activities

This policy outlines the ways in which we process your personal information when:

  1. You create an account on our platform and use its features as an authorized user.
  2. You visit our website, whether through browsing or submitting inquiries.
  3. We communicate with you via email, phone calls, text messages (SMS), or other channels for marketing, transactional, or customer support purposes.

Personal Data Collection

We gather various types of personal data to enhance your experience and improve our services:

  • Account Information: This includes your user name, registration details, and any profile information you choose to provide.
  • Payment Information: Details related to your purchases, such as payment method, billing address, and transaction history.
  • Financial Information: We may collect bank account details or credit card information for secure transactions.
  • Purchase Information: Items you’ve purchased, order status, and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device type, browser type, and mobile network information.
  • Location Data: Your geographic location data, which we use to provide relevant services and offers.
  • Feedback and Reviews: Any comments, suggestions, or product reviews you share with us.
  • Social Media Information: Details from social media platforms when you interact with our content on these sites.
  • Product Interest: Products you view, search for, or add to your cart, along with any product-related inquiries you make.

We collect this data through direct user input, tracking technologies, and third-party sources, ensuring compliance with data protection regulations worldwide.

Cookies Policy

We use cookies to enhance your experience on our website:

  • Strictly Necessary Cookies: These ensure basic functions like login, session management, and secure transactions.
  • Preference Cookies: Tailored settings and preferences are stored for a personalized experience.
  • Analytics Cookies: We use these to understand user behavior, improve our services, and measure the effectiveness of our campaigns.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We adhere to data retention policies that are in line with applicable laws and business requirements:

  • Personal data is retained for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations and tax/audit requirements.
  • Once the purpose has been met or when no longer required, we securely delete or anonymize your personal information.

Security Measures

We have implemented robust security protocols to protect your data:

  • Encryption of data during transmission and storage.
  • Secure third-party payment processors for seamless and safe transactions.
  • Regular security assessments and updates to safeguard our systems.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal information from such users.

Your Data Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for direct marketing or other purposes.
  • Non-Discrimination: Ensure no adverse decisions are made solely based on automated processing.

To exercise these rights, please contact our Data Protection Officer using the details provided in this policy.

Changes to Privacy Policy

We reserve the right to update this policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Us

For inquiries, unsubscribe requests, or if you have any data-related questions, please reach out to us:

We are committed to handling your personal information with transparency and respect for your privacy.